Getting Advice

We pride ourselves on providing an advice service that is independent, impartial, confidential, and free.  We are happy to receive enquiries through a number of routes:


It is often possible to resolve our clients’ queries in this initial contact, but it is sometimes helpful to arrange subsequent appointments to gather further information or to consider next steps in resolving the problem.  These appointments are normally held at our offices in Acton Lane, Sudbury or in many cases can be undertaken by telephone.  We are also now pleased to be able to contact you by Skype.  In order to ensure the confidentiality of your information, we do not provide advice by email.

Enquire Online

Take a look at our information pages regarding various topics

Enquire by phone

Call our regional AdviceLine

Enquire in person

We hold drop-in sessions at our offices in Sudbury

Enquire by email

Send us an email and we will contact you to discuss your query

Telephone 01787 321400 or Contact Us

© Copyright: Sudbury and District Citizens Advice. All rights reserved.

Sudbury & District Citizens Advice is Company limited by guarantee. Registered number: 6051096 (England and Wales)  Registered Office: Keyse House, Acton Lane, Sudbury, Suffolk. CO10 1QN.

Charity registration number 1123466 Company limited by guarantee.

Authorised and regulated by the Financial Conduct Authority FRN Number 617758

Institute of Money Advisers Charity Commission Endorsed Sudbury and District Citizens Advice
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